Early Refill Policy
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Effective April 7, 2025, Boulder Care is no longer able to provide any early refill prescriptions for buprenorphine medication.
Why is this happening?
At Boulder Care, we work hard to help our patients and support them during throughout their recovery.
We want to help in every way we can, but there are some things we can't control. For example, we can't control what happens at the pharmacy, and we can't control what insurance will cover.
Before, we tried to help patients get their medicine early when they needed it. But this caused big problems. The pharmacies and insurance companies didn't like it, and it made things harder for our patients. Some pharmacies even stopped working with us and won't give out medicine that Boulder Care doctors prescribe.
What does this mean for me?
Keep your medicine in a safe place and never give it to anyone else.
- Only take the amount your doctor told you to take each day.
- If your medicine isn't helping you feel better, tell Boulder Care right away. We can help you see a clinician who can check-in and discuss your options.
- Keep your medicine in a locked box or drawer where others, especially kids, can't get to it.
- When you travel, keep your medicine in a safe place that only you can open.
- If you're taking an airplane, keep it in the bag you carry with you.
- Don't put your medicine in your checked bags. If the airline loses your bags or needs to look through them, your medicine could get lost or broken.
What are my options if I run out of medication early?
Contact us as soon as possible by sending a message in the Boulder app.
- You can ALWAYS talk to a Boulder Care Peer Recovery Specialist for help.
- Sometimes, we can give you medications (other than Buprenorphine) to treat symptoms of withdrawal or cravings. We often refer to these as “comfort” medications.
- We can help you get connected to a nearby place, like an emergency room or urgent care clinic, that can give you up to 72 hours of medication.